I had a quiry about my account few weeks back, After a complaint on Hello Peter and they responded with a sms that I'll get credit and it was faulty after a phone call from Vodacom as well. Now I got my bill and it says my account is R5000 how in the world is this possible??? How could I have used ...
We purchased a Samsung tablet on our Vodacom contract Monday 6/1/2014, Our child goes to a private school starting tomorrow and they need the Samsung tablet to download their text books etc, Tomorrow being 13/1/2014. The tablet is still brand new in its original wrapping etc and will not charge or ...
Hi I have two accounts with Vodacom which have been running for three months and they have always been paid on time, as per my contract. Now I decide to take up an offer of buying an 'All in One" PC linked to a 1 Gig data account through Dion Wired and I get declined. After around 20 calls, I ...
I upgraded during November 2013 and now have a Samsung instead of a Blackberry. During the upgrade I specifically asked that the BIS service removed as I obviously don't need it anymore. Now two months later, I realise that I am still billed for the BIS. I first phoned the 111 call centre who said ...
I currently have a vodacom my GIG2 laptop contract with vodacom, my account went into arrears for 5 months, on December 23rd I made a payment of R1700 and got the account up to date. I visited a Vodashop in the Phoenix plaza and Nerupa assisted me by providing me with reactivation forms which I ...
On the 11th of January 2014 i went online to check my vodacom statement. this is something i hardly do. i migrated to bigger contracts in December and was interested to see how it would affect my monthly payment. I have 3 different contracts on one statement. when i checked my one cellphone account ...