Good day, SOMU EM-3167967-5; ISPB EM-3167967-2; MILC EM - 3167967-3; PHOB EM 3167967-4 I hope you will be able to assist me with regards to this matter as this is one of your service providers and I believe they got my details from your Database. For the past months I have been receiving ...
I recently upgraded my Vodacom contract from a BB service to S Smart, to my shock I realised that I am still paying the R59 BIS service. When I called and inquired why I am still billed the agent (she was very helpful) told me that it was my responsibility to cancel the BIS, my question if one ...
I live in the center of Polokwane and work from my home. My business is telephone driven and as thus the most important part of my business. Since the end of 2012 and the beginning 2013 we have been experiencing bad signal strength from Vodacom. Many occasions I have phoned Vodacom from my land ...
Phone was soft locked on the 31st Dec due a call limit being reached, on the 1st of Jan my phone was still soft locked. I didn't worry about this too much as I was home on my Wifi network. On the 2nd my phone was still locked. I called Vodacom, only for them 2 tell me that I had hit my limit. After ...
On Monday, 6 January 2014 I took my Blackberry Z10 in for repairs at Vodacom Repairs in Alberton. I received the phone in October 2013 when my upgrade was due and in just 2 months i experienced problems. For the past month the phone keeps losing coverage and I had to repeatedly switch it on and off ...
Words cannot express my utter disappointment with Vodacom! I logged a complaint regarding the data limit on my wife's account that did not kick in and ran up data charges to the value of R1376.68. They said (Jason Welff) that as a once off gesture for a good & loyal client (5x phones on this 1x ...