I have 2 contracts. One with nashua mobile and one with vodacom. My nashua mobile contract were upgraded from top up 100 to top up 200 without any problem. When I went to vodacon to upgrade to a even lower paying contract with vodacom I was declined. Its totally unacceptable. Im planning to cancell ...
28 Dec 2013 me and my wife went to the Vodacom shop in East Rand Mall for new contract phones. We took out 3 new contracts one for me my wife and my son. Me and my wife asked if we can do a sim swap so that we can keep our numbers the same as it was. On 2 Jan 2014 when we got our phones we asked ...
Good day, After Cancelling my Contract yesterday and almost paying R3000 to have it cancelled because I lost my phone and I want to get a new Contract Instead of buying a phone, Vodacom told me that I have to wait 6 Months to use my old number for a new Contract. That is the most absurd thing I ...
I logged a complaint regarding poor connection at home. Within a few days Vodacom contacted me and sent out a technician to test reception. Since the beginnig of January we have excellent reception - we can't believe it! Thank you to all at Vodacom! ...
Have two Vodacom contracts due for an upgrade... call center replies/services poor, e-mail responses nil... do they want me to goto MTN? ...
This is the 1st time I'm going public with anything - am copying and pasting what I put on the Vodacom Face Book Wall on 8TH JANUARY 2014. out of desperation. TO DATE I HAVE NOT RECEIVED ANY CALL FROM VODACOM, AND WAS ADVISED THAT THE MATTER WAS HANDED OVER TO THE RETENTION DIVISION ON 8TH JANUARY ...