On December 30th I took my phone in to vodacom canal walk due to the fact that the screen on my sony remained blank. 12 days later and I had heard nothing. Today I went In to the store, and had to deal with an arrogant, rude Anele. I was advised that my phone is now with sony and they are awaiting ...
I called the metro stores this morning and was told I could come pick up a Blackberry Q5 with the necessary documentation. However, after entering my details I was told I have to wait 48 hours as I am a low portfolio client. I was told I should have come on a weekday and the Vodacom back office ...
I contacted the call centre and facebook page regarding this matter - no one can answer why just browsing facebook uses my airtime. In the past i have monitored usage and have never been charged for downloads or browsing facebook till now. i have even been able to download with no airtime, which I ...
I received my handset without back cover and battery that was in for repairs today 11/01/2014 after is was initially handed in for repairs under warranty on December 6, 2013. The battery could not charge. I had to buy a cover for R349.00. The battery still don't charge. I must pay R170.00 per month ...
PATHETIC SERVICE!!! I CANNOT WAIT 30 MINUTES FOR SOMEONE TO HELP ME. EVERYONE TRANSFERS ME AND WHEN I HAVE TO RATE THE SERVICE "ZERO" AND "NO" IS NOT VALID OPTIONS. IT SEEMS TO ME THE ONLY VALID OPTION IS WHEN VODACOM COLLECT THEIR MONEY FROM MY ACCOUNT. I SINCERELY HOPE YOU ...
8 Jan 12:51-On the phone for an hr. Transferred all over. Promises of investigation and supervisor callbacks - NOTHING! (Not that I am surprised) Jist of it: Contract cancelled on 30 Nov 13. Jan my account debited when I am now on prepay. Oupa from accounts says was debited in Jan for phone use in ...