I contacted Vodacom on the 4 Jan 2014 to ask them if its possible to pay half my account on the 7 Jan (my debit date) and the rest on the 25 Jan. The consultant said that I have a 00.00 balance on my account, and because of my over payments they will not deduct any money from me in January, but ...
I called your cancellations department in october or november 2013 and i was advised that to cancel my useles contract i have to pay R1200 of which it will decrease on a monthly basis. Second time i call in Jan 2014 im told that i have to pay R1600, first consultant told me that cancellations are ...
On the 7th i logged a complaint thru hello peter and on Friday i called in to check the status on my complain because since i logged the complaint no one got back to me and when I called I spoke to Angela from cancellation and i explained my problem and she didn't want to help, she gave me some ...
I noticed that even though I am not using my data contract I was being billed for something. I phone Vodacom and it turns out that a company called Mira Networks has been taking R7 per day from my account!! I did not authorize this. It is very concerning that Vodacom just allows anybody to take ...
I was there in december 14 at the store at vodocom to do the upgrade which was a amount outstanding of R 342.00 which was paid Then i went back to the store to do the upgrade which the account was cleared The sales person to;d me that we will do the upgrade for me which he contact vodocom head ...
I upgraded to the galaxy note 3 with gear on the 27th of november and they said the gear is out of stock they will phone as soon as it arrive. Each time I query they say it is on back order and they can't give me a delivery date. Why do you advertise the product if you can't supply it.? Why should ...