What the are you guys doing on my ACCOUNT??? On the 20th Dec i phoned in to add a once off data bundle to my phone which was a 500meg. this was done as I received an sms saying my monthly bundle has been depleted. The following issues are all surrounding this phone I made to add the data ONCE OFF ...
I have a 200 top up contract with bis active, and always download without getting charged. However, my entire 200 had been depleted at the start of the month after downloading which should not of been the case. Subsequently, I called into the call centre to query and had the displeasure of a very ...
On Monday 6th Jan I went to the Vodacom shop in Kenilworth to open my THIRD Vodacom contract. I bought a I phone on contract and I asked Igshaan Simpson to please convert my prepaid number to contract. He said he would do it. On Tuesday my number was still not working and I could not use the phone. ...
On 10 december I opened a contract. Got a nice new phone and thought everything will be fine. 2 weeks later i still could not make a call or sms or anything unless i recharged the phone. Went back and they assured me everything is fine and will be sorted. In the meantine they deducted 3 payments ...
We received an Out of box Failure phone on the 6th Jan 2014 after doing an online upgrade. The upgrade process was very simple and we received the phone within 2 days of doing the online upgrade, however at the moment things are completely unacceptable. 1. We have been sitting with an unusable ...
After so many calls and nothing getting done and after going to hello peter yesterday and having a call from vodacom to sort it out and still opting out myself from Giveahappy I still am receiving the spam on my phone at 7h27 this morning. surely an optout means no more sms's. this is a business ...