I am formally disputing the alleged debt relating to my Home Router WiFi contract concluded in 2022. The agreement was a 36-month fixed-term contract which reached its expiry in December 2025. I was under the reasonable understanding that the contract would terminate upon reaching its natural ...
Good day, I trust this email finds you well. The issue below is still not resolved. It would be greatly appreciated if I could get a response at your earliest convenience regarding this matter. Account Number: I9025783-5 Mr. T Pienaar 8612135028086 We received non-stop calls from “Rewards Co” a few ...
I singed a contract with vodacom Sandton City on the 09/12/2022. Contract ends today. I emailed Vodacom Sandton City on the 03/11/25 to cancel this contract and put the number on prepaid, no response. I also emailed [email protected] no response. I called and spoke to a consultant to ...
Today, I received a notification about Vodacom's ad for the R99 Summer Deal that includes 2 months of YouTube. When calling the call center, using the Tobi bot, and reaching out to Vodapay app support, I received no support and was handed around from department to department. Until now, I have not ...
They are charging me for an amount they didn't communicate with me. I sent them all the proof of my past payments, and I spoke to the agents who advised that all payments are up to date. Now they come back sending me emails saying I need to pay; otherwise, it will be escalated. I am not satisfied ...
I, Sebenzile Mngadi, have a huge problem with Vodacom overcharging fees. I pay my monthly fee sometimes before the debit order date because the Vodacom agent advises me to do so if I have funds in my account. I do this just to avoid any budget issues in my bank account. However, Vodacom charges me ...