I am a pre-paid customer at Vodacom. Since 3 days Vodacom is deducting frequently 2 Rand from my airtime. On Thursday evening I recharged my phone with 12 Rand. On Friday morning the airtime was gone. I did not use my phone in this time and all apps were closed. I went to Vodacom in Wynberg today ...
On the 1st of January 2014 my phone was softlocked due to a proposed data usage over my montly limit of 500meg. we didn't even have reception because we were on holiday. When I called the call Centre they said that it was a billing problem and everything will be unlocked on the 10th of January. ...
In Oct 2013 I received an sms from Vodacom saying that I was due for an upgrade & could do an online upgrade, which I did. I wanted to continue with BIS as I had been for the last 4 yrs so I chose the Z10 as it was a blackberry (so would have BIS) for a reasonable amount. I was under the ...
As a continuation of my saga, my handset was "replaced" apparently as per Vodacom's policy by a "reconditioned unit". Having been told that the repair would take 2-3weeks, after the 3rd week my "replacement unit" apparently failed the QA. The 2nd replacement unit ...
Its now a week and no one has contacted me, they do not have a statement of the billing to prove how much I owe, but Vodacom is claiming R5000 Via The attorneys, they are threatening further legal action, without solid proof of what exactly i owe them. I have NO problem paying them all I want is ...
I went to vodocom shop in Canal Walk I told the tech guy i am loosing signal he tells me no its softwear i need to upgrade. I leave my ph there he says it will take 2hrs to complete so the afternoon 3pm it will be finish. I decide not to rush them and go bck at 8-30pm to find my cellphone not being ...