Hi there - I STILL don't have an answer to some of my queries - a lady tried to call adn left a number which is CONSTANTLY engaged. I DO not have a NEW contract, I still do NOT have a working mini sim in my IPAd and no one seems to care! Moddy who helped me was helpful up to a point but handed me ...
My blackberry Q10 not even 14 days old was booked in at the Canal Walk Repair Centre in Cape Town on the 11 Dec 2013, they then sent it to the Advanced Repair Centre in Johannesburg to be tested, after 2 weeks they could not find a fault, I was adamant they need to re-look at the phone which was ...
On the 8th January 2014 I was informed by Vodacom that I am being billed monthly by Mira Networks, for an apparent "service" I subscribed to in July 2011. I instructed Vodacom to cancel this "subscription" with immediate effect. At the same time Vodacom also issued me with a ...
I have been reporting poor signal at my premises. A technician was sent out to investigate the matter. The report was that a booster was needed and this will help greatly with the service, however vodacom has requested me to supply and install my own booster. I am upset with this level of treatment ...
This is for my husband's Vodacom phone. He got the new Samsung Note 3 on Tuesday. Everything seemed to be fine. He landed in Dubai this morning and when he tried to switch his phone on, he got a message from Vodaphone Protect saying that he must put his pin in. We did not even register for this??? ...
I have been calling vodacom of late due to several issues I have been experiencing on my data contract which are yet to be resolved. Today my line was soft locked and I attempted to reach out to an agent via the call centre only to be notified by the answering system that I have reached my monthly ...