Category: Mobile Phones | Complaints and Reviews

Nico Hope
Mr

Very poor service. Consultants not trained to work with customers and MTN systems. Can't give right advise, and not willing to give proper service. Stopped my contacts at MTN, will never take contracts from MTN because of their not user friendly 135 customers service line not being able to speak to ...

Jet stores
Data debt quiry

I Hilda Nomthinjana Hongo from Butterworth, Eastern Cape cancelled my account at" Jet Stores" in November 2016. I was told that there is nothing I owe with them(jet stores). This year, October 2019 I received a call from Jet Stores call center telling me that I owe them data charges (data ...

VODACOM
Upgrade Incompetence!

I took out a contract on 6 September 2017 for a Samsung Galaxy S8, the offer included a Samsung J5 Prime as an added bonus for free. On 2 September 2019, my 24 month contract has been honored in full. There was no arrears, no outstanding balance due on the headsets. I called 0821958 and spoke to ...

MTN
Upgrade

MTN declined my upgrade with reason I am under debt review. After they have added a new line on the same nr one month ago what happened in one month how is it possible that I am under debt review. phoning all possible nrs at MTN manager promised to sort it out - nothing is done. ...