How dare you change my limit with out call me and explaining why, I have never once missed a payment. and i have always paid more then the amount due. and you call centre can be more helpful in assist me Who said that you are allowed to change the limit with our consent. I am not a credit risk. I ...
I applied for a cellular contract on Saturday 12/10/2013. The contract was declined and the consultant advised me that he will send it to their Head Office in JHB. I have been holding for 40 mins and the same Girl at the switchboard keeps putting the phone through to a number that just rings and ...
Im once again experiencing unbelievable bad service I was contacted regards to outstanding amount which I must pay but I already made arrangement to pay the outstanding amounts starting the END of October. Due to your agents stating that I had no amount payable for that month you did retrieve all ...
I was contacted by a buy to upgrade my contract. I asked the person if I could down-grade my existing contract and he said yes. He offered me a Samsung Galaxy S3 on a R189 contract p/m. I said yes. We arranged for delivery at my home address a view days later. When I received the phone my husband ...
I called in June to cancel my contract and have made numerous calls after that but my contract was still not cancelled and I was promised my refund of 3 months back to me but still nothing! The customer service is extremely terrible and there's no sense if any customer focus! I am still waiting for ...
Virgin Mobile seems not to inform their customers that their contracts are coming to and end but only continues deducting money from their clients. Customer Service consultant informed us that their policies are different from the law. :-) They also don't have an e-mail address or fax that can be ...