I was initailly contacted by Virgin Mobile Call Centre, consultant by the name of Jabu called me to sell me a cell phone contract. I signed up telephonically for a SAMSUNG S4 Mini. The Courier company called me to arrange delivery, upon questionng them, I then discovered that they were going to ...
I have THREE contracts with Virgin Mobile and decided to buy myself out of the Tablet contract. I paid the amount due on 23/12/2013. January 12 I phoned, only to discover that I still had THREE contracts. I emailed the proof op payment 3 times. I raised and reported it on this forum. I was then ...
Two years ago when we needed to upgrade what a mission 1 st yes then no, then 1 phone instead of 2 then we said leave the upgrade and end when term ends, well they never ended and went on, we phoned them and then all of a sudden they upgraded us 2 months later, now we ask for upgrade they would ...
I applied for a contract and it was approved. 1st problem I waited 17 working days for a handset. 2nd problem I had to keep on phoning in to find out what's going on with my contract and handset, waistin over R300 airtime witch I did not have. Then I was contacted and the lady help me and made me ...
I had a Samsung s3, 10 months old, and the phone died and not switching on, took it to Virgin Mobile for repairs, send it away, promised me only 3 week. now its been 6 weeks and still no phone. every time i try and phone them, no one answers and then i went to canalwalk. the only thing they could ...
Have been trying to sort out my account with VM SA since December - account has gone up from R700 to R2000, NO ONE has had the decency to get back to me - spoke to Mxolisi on 9 January - needless to say I'm still waiting and in the mean time the charges have been deducted off my banking account. ...