I have tried many times this morning to speak to somebody in the legal department concerning my account that has defaulted. I waited on hold for over 15 mins each time with no answer. Can somebody please contact me and assist me to make an arrangement on getting this account settled. ...
Hi i recieved a call last week monday from sithembile virgin mobile offering me a cell phone contact of which i took and i was told i will recieve the phone in 7 days time and i called to day to confirm what i must have with me tomorow as it will be 7 days but to my suprise when i called the head ...
I have been trying to get in contact with someone at virgin mobile to cancel my contract, but their customer service is just beyond poor!! I've tried calling numerous times, but every time they just put me on hold for 30min or more until the line cuts off! I've tried sending an email, but i'm still ...
Goodday This is the second complaint regarding this contract I did receive my two installments that were wrongly deducted together with an email saying that the contract had now definately been cancelled however on 1sr October 2013 another R99.00 has been deducted, I do not understand how business ...
We have been trying to stop a debit order, without closing our mobile contract, as we have a very large balance accrued with Virgin mobile. We would like to use this balance up as it grows by the month. We have tried to contact Virgin via there 'contact us' form on the web site, and have had NO ...
After a whole story and issue I had with Virgin, first giving me the wrong phone and then debiting my account with the wrong amount... I finally got my refund back... BUT not the correct amount??? Please can someone contact me... as this is really ridiculous now!! ...