Please note that I have been in contact with Virgin Mobile since last week Tuesday (1 October) regarding Airtime that was incorrectly loaded onto my account. I have a contract that costs me R199 a month - Smartphone contract; but this month, R988.00 was loaded onto my account - I contacted the call ...
Hi, I have been on Virgin Mobile since February 2013 and ever since I migrated to this network, I keep losing data signal. The whole purpose of having a Smartphone is to have access to the data network so that all the necessary applications, etc can work effectively but I cannot use this Samsung ...
2 months ago I ported away from Virgin Mobile to MTN. It has taken me up to now to realise that in all that time I have NOT been receiving calls or sms's from anyone on the Cell-C network! I have reported this to MTN twice, and apparently the reason is because Virgin Mobile will not release my ...
I cancelled my on the cellphone contract and the last payment was due on the 1/9/2013. Virgin mobile deducted a premium on the 1/10/13. phone cancellation on the 3/10/13 ref. 2371313 and on the 7/10/13 ref .2451130, still no refund. after they said I must wait 24-48 hours. ...
1. I am unable to retrieve/view my statement on-line. They advise they have a technical problem and don't know when it will be seen to (on-going 3 months now). 2. I often did not get my statement via email. 3. I phone to find out how much to move to my account to cover the stop order - but they ...
I am very disappointed with Virgin Mobiles service, I contacted cancellations via the Virgin site on 25 September at 8.27 pm and got the following message: Thank you for contacting us! We will get back to you in no time! No body contacted me back and I contacted them after one more message to ...