Virgin Mobile South Africa
Bill always late
Virgin's bill is never on time. i need to claim through my work and its always a problem. ...
Virgin's bill is never on time. i need to claim through my work and its always a problem. ...
My contract was cancelled in September and was still billed for October, after complaining I received my refund but now AGAIN I am receiving a statement for the month of November. How is the same mistake happening again?? Sort out your billing department as this is VERY frustrating. ...
I am waiting on my ph to be delivered since the 27th Sep, they told me it will take 7-10 working days and its more than 3 weeks later. Whenever i call in to the call centre, they tell me the parcel is with the couriers, when i call the courier they say they dont have the parcel as yet and still ...
Virgin Mobile double debited my account on the 25 September they took 179 220 (Which is correct) then on the 4 October they took a further R250. I called that very day to ask and no one could assist me, they then said it takes 3-5 working days and they would call me back. I am yet to be called ...
Long story short, upgraded my phone in August. Was billed a renewal fee of R87.27 in September. Last month, was billed another renewal fee on the 12/09 R100.00. CANCELLED MY BIS SERVICE IN AUGUST but was billed for BIS in September and October. Don't even know why I am being billed for renewal as ...
Virgin Moblie called me in April 2013 and told me I HAD to change my contract which i did. they then got it wrong and delivered a phone i did not order so i did not accept it. then i spent months calling their call centre to speak to one of their Champs, or should i say Chumps and not one of the 10 ...