I bought my usual R60 airtime on sunday the 25th and followed procedures as usual in regards to waiting for Mtn to register my bundle purchase and resetting my phone. Yesterday my bbm messenger, watsapp and facebook were working perfectly, today nothing workings the top right hand corner of my ...
I took out this contract a year ago for an amount of R208 per month. i am now being charged R408. when contacting the callcentre, i am told that this is a handset charge, however, that is not the original contract. There is no meantion of an increase of R200 anywhere in the contract. I want this ...
I have been trying to get hold of the MTN insurance department for the past two weeks, I have stayed on hold for 30 minutes with no joy, every time I called in. Then I resorted to emailing MTN and sending a web enquiry for them to contact me. No one has contacted me yet and when I emailed the email ...
This is now my second month complaining about the same thing and it is clear that MTN is into the business of cheating its customers... on the 3rd of July I applied on line for a contract of R149 and on the 5th I received the phone and it was not upto my satisfaction and I cancelled it on the 8th ...
Disappointed with repairs on phone by Nashua and MTN. My wife's phone feel at home about 2 months ago and the screen got damage. We then took the phone to MTN Clearwater "the one at the food court" and asked for the phone to be repaired. The lady at MTN then said it's going to be - R1200 ...
I am EXTREMELY frustrated with MTN's pure lack of interest in assisting me. This is my 3rd complaint on this site. I get responses from human beings acting like they've been programmed to read off a computer screen instead of using their common sense. I have e-mailed [Email Removed] and received a ...