Went to the store on the 20th and there was only 2 people helping customers. The other person went to the back not sure why and never came out to help other customers. Had to wait up to 15 to 20min to be helped, Then they had to send my phone for repairs and stating that i do not have a phone. ...
Wanted the new Sony Xperia and went to the above mentioned store to take out a contract/renew an old one. I got the phone on a R369 a month contract because the TopUp contract were more expensive and you got a lot less included in the package. Now for the second month I am being charged R469!! ...
I needed to get my SIM upgraded and so I went through MTN Bracken Gardens on Saturday 24 August 2013 at around 11h00 in order to get it sorted. The staff were very helpful and the service went through, however I was told that it would take 2-24 hours to be completed. We are now going on more than ...
I've been an MTN customer for 12 years with 5 contracts on my account. I contacted MTN Direct on 8 August & applied for an iPhone 5. Jack advised it was approved and I would receive it the next week - given ref no. I noted I needed the phone by 18th to take to my daughter in Hoedspuit. I called ...
This is my reply to mtn's request for my cell number to my previous complaint. Thank you ...
I have been over charged for my contract since 20/03/2012 - I have a BB Bold 9900 which when I signed cost R329pm, I then got a 2gig internet contract R149pm which = R478pm I have been charged R567pm since march of 2012 and I have been trying to get Mtn to rectify the problem and yet nobody has ...