I needed to get my SIM upgraded and so I went through MTN Bracken Gardens on Saturday 24 August 2013 at around 11h00 in order to get it sorted. The staff were very helpful and the service went through, however I was told that it would take 2-24 hours to be completed. We are now going on more than ...
I've been an MTN customer for 12 years with 5 contracts on my account. I contacted MTN Direct on 8 August & applied for an iPhone 5. Jack advised it was approved and I would receive it the next week - given ref no. I noted I needed the phone by 18th to take to my daughter in Hoedspuit. I called ...
This is my reply to mtn's request for my cell number to my previous complaint. Thank you ...
I have been over charged for my contract since 20/03/2012 - I have a BB Bold 9900 which when I signed cost R329pm, I then got a 2gig internet contract R149pm which = R478pm I have been charged R567pm since march of 2012 and I have been trying to get Mtn to rectify the problem and yet nobody has ...
Hi my name is bongani and my problem is that on the 24/07/13 I was called by a noleen from mtn asking me if I wanted to add an additional line to the contract I had with them. I agreed and on the 26th I was given the cellphone by delivery from the rtt guys after 3 days I realised that my sim card ...
I am very disappointed that one has to hold on for more 2 hours to update my insurance. There is only one number. This is pathetic, there is no fax, number, or e-mail address. For a service provider this is the worst department you have each time it comes to insurance i always have hassles. To ...