HI I SPOKE TO MAPITSO AS WELL AS TOWFEEQ IN RETENTIONS, I ADVISED THEM OF THE CANCELLATION AND THE FACT THAT I HAD OVER R250 IN AIRTIME THAT WAS PAID FOR AND UNUSED, PREVIOUSLY I WAS ADVISED THAT ALTHOUGH I AM CANCELLING I WILL RECIEVE THE AIRTIME BACK IN VOUCHERS, I AM NOT TOO CONCERNED ABOUT THE ...
I have called mtn on numerous occasions, i have requested a detailed statement, and no one wants to help me because I'm under debt review, they keep saying the debt councellor has to call and when they do, they say they don't want to speak to them because they are not the account holder... i have ...
On saturday, 17 August 2013 I visited the MTN branch in Canal Walk after I experienced problems with my Blackberry handset. I was assisted by Tembi who informed me that the handset had been blacklisted. It seemed that someone called MTN from a pre-paid number and blacklisted the handset without my ...
I am really getting sick and tired of the pathetic service at MTN. I made a payment arrangment in June due to my May invoice being too high. I sent an email requesting the payment arrangment be done and then I called in cause I knew I was going to have issues with this. Last month the debit order ...
After receiving account for MTN AnyTime 500 contract we phoned 808 to inquire about the "Bill Limits Facility" as we want to limit our account. We were told that MTN does not have this facility. 1. Clearly states on MTN SP website: "The Bill Limit facility allows you, as a contract ...
I am totally disgusted by MTN's call centre service (or lack thereof!) I need to claim from insurance for my damaged phone. I have been pushed from pillar to post by the useless staff at MTN branches, and even phoned head office, where I was given wrong information. I mean COME ON people you only ...