On saturday, 17 August 2013 I visited the MTN branch in Canal Walk after I experienced problems with my Blackberry handset. I was assisted by Tembi who informed me that the handset had been blacklisted. It seemed that someone called MTN from a pre-paid number and blacklisted the handset without my ...
I am really getting sick and tired of the pathetic service at MTN. I made a payment arrangment in June due to my May invoice being too high. I sent an email requesting the payment arrangment be done and then I called in cause I knew I was going to have issues with this. Last month the debit order ...
After receiving account for MTN AnyTime 500 contract we phoned 808 to inquire about the "Bill Limits Facility" as we want to limit our account. We were told that MTN does not have this facility. 1. Clearly states on MTN SP website: "The Bill Limit facility allows you, as a contract ...
I am totally disgusted by MTN's call centre service (or lack thereof!) I need to claim from insurance for my damaged phone. I have been pushed from pillar to post by the useless staff at MTN branches, and even phoned head office, where I was given wrong information. I mean COME ON people you only ...
I took my phone in fore repairs as it still under warranty cover, got not so great service when handing it in. Firstly the staff at the Mtn outlet were not paying attentiom to detail when filling the necesary form in as I had to double check on their behalf. Got a message saying my phone was ready ...
THIS IS THE SECOND TIME IM WRITING ABOUT MTN'S SERVICE.THE LAST TIME I WROTE A COMPLAINT ABOUT MTN AND THERE SERVICE, THE MANAGMENT TEAM SAID SOMEONE WILL CALL ME REGARDING MY COMPLAINT.ITS BEEN A MONTH NOW AND NOBODY CALLED ME YET THEY STILL DEDUCTING MONEY FROM MY ACCOUNT.PLEASE GUYS TO BE HONEST ...