» MTN - Reviews, Complaints, Сontacts

Found 14358 reviews / complaints

Pathetic Service - 1 hour hold

Hi, I have been trying to contact someone from the Legal department to make a payment towards my account, but I have not been able to reach anyone. This has become a very big issue for me and has been affecting my credit file, leading to suicidal thoughts. Please, can you help get this issue ...

Terrible service

I am utterly disgusted with the service from MTN Woodmead, while the staff are friendly, they lack service knowledge and communication skills, they literally cannot return a call. How is it possible for a sim sway to take 5 days and on one can assist, the only response is a ticket has been lodged. ...


My phone wa hacked and a sim swop was done and I was left with an inactive number for a day. I went to MTN to report they then reversed the sim swop. The culprits had already bought airtime for R300 using my bank card and borrowed R240 airtime from MTN. I noted this after my number was active ...