I entered into cellphone contract with MTN in respect of two cellphones. The respondent stopped deducting and I assumed that the contract ended and she stopped paying. After a year when I tried buying another phone form them, they inform me they had handed over my debt without notifying me and or ...
I recently ported to MTN, and just a few days ago, on the 16th of July 2025, my number was blocked. They lied, stating that it was because I hadn't been recharging. Then the story changed, claiming that the number went back to the original network service provider. I called Vodacom and Telkom, and ...
I have been waiting almost 4 weeks for the delivery of my MTN device. DSV fingerprints not working. MTN useless in arranging manual delivery of my device. i have called so many times and escalated. still nothing ...
Hi, I have been trying to contact someone from the Legal department to make a payment towards my account, but I have not been able to reach anyone. This has become a very big issue for me and has been affecting my credit file, leading to suicidal thoughts. Please, can you help get this issue ...
I am utterly disgusted with the service from MTN Woodmead, while the staff are friendly, they lack service knowledge and communication skills, they literally cannot return a call. How is it possible for a sim sway to take 5 days and on one can assist, the only response is a ticket has been lodged. ...
On the 7th of December 2021, around 2pm I bought airtime to the value of R450.00 online and it was deducted on my credit card, I have my credit card statement for December and it reflects that it went off successfully. To my surprise the airtime was not loaded on number and i have been seeking help ...