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Mtn
Found 14356 reviews / complaints

Mtn
Terrible service

I am utterly disgusted with the service from MTN Woodmead, while the staff are friendly, they lack service knowledge and communication skills, they literally cannot return a call. How is it possible for a sim sway to take 5 days and on one can assist, the only response is a ticket has been lodged. ...

MTN
FRAUD CASE

My phone wa hacked and a sim swop was done and I was left with an inactive number for a day. I went to MTN to report they then reversed the sim swop. The culprits had already bought airtime for R300 using my bank card and borrowed R240 airtime from MTN. I noted this after my number was active ...

MTN
Upgrade

MTN declined my upgrade with reason I am under debt review. After they have added a new line on the same nr one month ago what happened in one month how is it possible that I am under debt review. phoning all possible nrs at MTN manager promised to sort it out - nothing is done. ...

Mtn
EXCESSIVE BILL ON DATA

From the 21st December to the 28th December 2013 my family and I went on a cruise to Madagascar. I did not apply for any roaming and I had no access to my phone for this specific reason. However, when we got back I could still not access my phone and after going to Nashua Mobile where my account is ...