Joined MTN: March 2010 Lodged first dispute ever on 23/07/2013 (usd: 2441539) after receiving no response to above usd, I called 808 on 17/08/2013. I was then informed that it had been closed (without response after several comments were left for feedback). I asked to speak to a supervisor and was ...
18 months ago, we started on a good foot with a 4000kbps line. Today it is barely reaching 40kbps. I want to know why MTN is throtteling the line. As IT technician I am looking after this business's network, and we are getting very frustrated. Vodacom is not even so slow as we experimented with ...
During the month of April 2013 MTN billed me for extra data on my data contract. I have logged a call to query the amount of data used. Apparently it was almost 6 gig. Every time I follow it up the call centre just say that the account department confirm that it is correct. I have request a detail ...
Before signing my MTN contract for the samsung galaxy tablet as well as the Samsung TV, i enquired from the sales rep, if the contract can be migrated to prepaid. He agreed and suggested that it be done after 3 months, with this i decided to sign the contract as i could change to prepaid at ...
Went to the store on the 20th and there was only 2 people helping customers. The other person went to the back not sure why and never came out to help other customers. Had to wait up to 15 to 20min to be helped, Then they had to send my phone for repairs and stating that i do not have a phone. ...
Wanted the new Sony Xperia and went to the above mentioned store to take out a contract/renew an old one. I got the phone on a R369 a month contract because the TopUp contract were more expensive and you got a lot less included in the package. Now for the second month I am being charged R469!! ...