AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - My money | #192595

Mtn
My money

This is now my second month complaining about the same thing and it is clear that MTN is into the business of cheating its customers... on the 3rd of July I applied on line for a contract of R149 and on the 5th I received the phone and it was not upto my satisfaction and I cancelled it on the 8th of July with Alicia Pillay who assisted me when I took out the contract. the phone was collected from me on the 10th of July and still on the 26th of July it was debited and I reversed it with my bank and was charged R85 for the revesal, and this month R336.06 was debited after I cancelled, complained and now i'm taking this up with Icasa. I cannot be paying R85.00 for revesal every month for a phone that I dont have and I want MTN to credit me back R85 (times two) and send me a cancellation letter because I'm not willing to go through this next month. Month

26 Aug 2013
MTN SP A4644094 0098112573

0.00
-336.06 - this is the discription on my statement.

Date:

Company: Mtn

Country: South Africa   City: Johannesburg

Category: Telecommunications

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