I had my cell 'sony Ericsson' send in for repairs at a Mtn branch in Monteque Gardens Century City side... Then it was told to me at the 'Mtn Repair Centre' that they can't help because it's not their own insurance, but they did offer the insurance when Contract was Signed. Apparently i have to do ...
I took out a contract a week ago then had my current prepaid number converted to contract then put onto a micro-sim. i was told by Mtn that this process would take from 2 to 24 hours to be active. i waited. after 24 hrs i called Mtn who told me that the number is active on the network and i should ...
I bought a Samsung S3 from MTN in May, in July the phone stopped working and i took it in for them to have a look. a small crack was seen on the corner of the screen. Repair centre called me and told me that the phone is repaired except for the physical damage which will cost R1289.00. i told them ...
The problem started with my December 2012 Invoice, where MTN didn't give my normal contract discounts for BIS (R51.75) and CLi (R7.02). I phoned them and explained the problem and got a reference number. The next month it was refunded but the discount still not implemented. Since upgrading July - ...
HI I SPOKE TO MAPITSO AS WELL AS TOWFEEQ IN RETENTIONS, I ADVISED THEM OF THE CANCELLATION AND THE FACT THAT I HAD OVER R250 IN AIRTIME THAT WAS PAID FOR AND UNUSED, PREVIOUSLY I WAS ADVISED THAT ALTHOUGH I AM CANCELLING I WILL RECIEVE THE AIRTIME BACK IN VOUCHERS, I AM NOT TOO CONCERNED ABOUT THE ...
I have called mtn on numerous occasions, i have requested a detailed statement, and no one wants to help me because I'm under debt review, they keep saying the debt councellor has to call and when they do, they say they don't want to speak to them because they are not the account holder... i have ...