We have contacted the MTN Branch in Alberton for an upgrade and have been told that we are still being charged the normal contract premium when the contract supposed to have ended in June. They have given us misleading information and told us that if we didn't personally come through to cancel the ...
I received my statement and saw that MTN is charging me extra for my Data, I took our at 350 top up contract with MTN with a S3 handset at the MTN store in Century City @R499 per month for 24months, I was never explained that I will only receive the data for the 1st 12months, and i can assure you i ...
I had my cell 'sony Ericsson' send in for repairs at a Mtn branch in Monteque Gardens Century City side... Then it was told to me at the 'Mtn Repair Centre' that they can't help because it's not their own insurance, but they did offer the insurance when Contract was Signed. Apparently i have to do ...
I took out a contract a week ago then had my current prepaid number converted to contract then put onto a micro-sim. i was told by Mtn that this process would take from 2 to 24 hours to be active. i waited. after 24 hrs i called Mtn who told me that the number is active on the network and i should ...
I bought a Samsung S3 from MTN in May, in July the phone stopped working and i took it in for them to have a look. a small crack was seen on the corner of the screen. Repair centre called me and told me that the phone is repaired except for the physical damage which will cost R1289.00. i told them ...
The problem started with my December 2012 Invoice, where MTN didn't give my normal contract discounts for BIS (R51.75) and CLi (R7.02). I phoned them and explained the problem and got a reference number. The next month it was refunded but the discount still not implemented. Since upgrading July - ...