I lost my phone and was so worried as no one could get hold of me especially family, contacted MTN and blocked my phone and got the necessary documents ready for the insurance claim. I called the mtn insurance to find out if my claim form was received but couldn't get through and was so frustrated ...
I received a bill for R 10 388.00 on a R 149.00 per month data package. The bill was issued for data usage on the 23rd, 24th and 26th of December 2012 while I was on holiday from 14/12/2013 til 09/01/2013. The data package user number is 071 862 9699. I contacted MTN via email and an investigation ...
Its actually sad referring to it as customer service, there is no service involved as MTN do not give a about their customers but only their money! I am sick of this, any concern that I've brought up with MTN they always have a fight or excuses or stories, they don't think of their clients. So ...
It's the 27th of August. I received the following acknowledment on the 4th of August: Hello Angelique. Reeby@, We acknowledge your complaint and apologize for any inconvenience caused. This matter will be assigned for speedy resolution. Reference: 6892657 Kind regards MTNSP Complaints Management ...
MTN Complaints team, Why post you will respond to my complaints if you are not doing it? https:///mtn/complaints/website-and-store-locator-1151141 and https:///mtn/complaints/mtnsp-complaints-management-team-1163005 I actually cannot believe that you do not respond. A few years ago MTN was so good ...
This is the 2nd time complaining with no response from MTN. I bought bundles on 20/05/2013 for R149.95 and airtime for R180 in Ficksburg. I made a call and sent 4 sms to a friend. My phone went out of power. After 3 hrs. I tried to make a call but it could not go through because there were no ...