I don't have anything or bone to grind with MTN. I took out a contract with MTN in 2011 for two years.i.e. July 2013. I then informed them via email in May 2013 that i am not renewing my contract. In June when i recieved my benefits i advised them that i intend not to renew. I was advised that i ...
I get 350mb per month, free data, as per my contract. But after that, the premium charge of R2 per MB applies - horrendous. So I set my smartphone, to advise me each time I go over the 350mb, and I purchase more data, from the MTN App (Mymtn). I log into the app, it shows my phone number and ...
I went to MTN to ugrade my contract on the 23rd of April 2013. I chose a contract that was on special until the 30th of April 2013 and discussed it with Brian. He then did all the admin and I then received my new phone. I had to go back on the 1st of May 2013 to sign the upgrade contract. I ...
Have purchased a Blackbery 9360 last year oct, the phone charging system is damaged. I took it to Maponya mall in June for repairs to be told that its liquid damaged (due to sweat) they wont fix it .. its permanently damaged .. Do i really sweat that much that i could damge the charging sytem?? my ...
Good day, Its been three weeks since porting to MTN. Wow, what a great experience dealing with a company that is serious about customer service. Since porting, I have only experience one dropped call! Only one. Having used the competitors, I am pleased to be with a service provider who actually ...
My son went to MTN Fourways Mall and applied for a cellphone contract. He submitted all the necessary documents and waited 48 hours for outcome of the application. When he did not hear from the store, he called the store (from his girlfriends house in Fourways). The staff we unhelpful and then ...