I upgraded my account from 120 package to myMeg 50 and was suppose to be credited with airtime and data bundles as per agreement, but I received airtime only. I phoned on the 31st after after receiving the airtime and was told vodacom systems are not working properly so will get it on the 01 Feb ...
I generally don't check my statement monthly as I receive my balance via MMS on my phone and pay accordingly. I recently looked at my account on the internet as I was doing a cost analysis on the site and noticed on 2 of my invoices for different cell numbers had been charged R9.50 on each for a ...
I have been dealing with Jacqui Carolus (Manager) and the 0821945 call centre team since Friday 31 January 2014 to establish why my contract for one of my numbers was cancelled. She ensured me it would be re-activated soonest, within 48 hours. Each day I call in, and have to explain the same story ...
I upgraded my phone on 13 December and there was an out of box fault so returned after long weekend. Because of all holidays took a few weeks for go ahead (not five days) to get back to Vodashop in George. Since then starting with unanswered mail (from Vodashop George to) on 11 January to not ...
You complaint to the supplier and then they still blame you!!! Thanks vodacom!! You have got great customer skills i would highly recommend that all customers stay away!!! ...
A few weeks ago... months ago my sister's phone switched off (just went blank, as all Blackberries do), because it's a contract phone we sent it in for Repairs at the Vodacom Bluff Towers Branch, two days later Vodacom gives us a call to says it's not a "Vodacom phone", REALLY, so we had ...