During Dec/Jan, I was traveling in the USA. After three days, I realised that my data roaming was on. I switched it off and thought no more about it, possibly checking my mail once or twice more during my stay. When I arrived home, I found that Vodacom had already taken over R8000 from my bank ...
3 weeks ago, I placed an order for a battery for a Samsung Galaxy XCover s5690 with the Vodashop in Cresta. I was told that the battery would arrive in 3 days. After a week, there was no correspondence and there was no record of my order. I then placed an order with the repairs centre in Cresta. ...
Purchased a MyGig 3 Data Bundle through the MyVodacom APP on Christmas Day for my data dongle. The bundle was immediately billed to my account and 24 hours later, the data was still not awarded to me. I queried this with Cust Care and the agent confirmed that no data had been given to me and a ...
Just to let others out there know, Vodacom washes their hands with your face. They do not follow-through and don't care. They are a giant conglomerate after all so who am I, nothing to them. from: Arlene de Waal [Email Removed] reply-to: [Email Removed] to: [Email Removed] date: Tue, Feb 4, 2014 at ...
Motorola Razr taken in for repairs, Stellenbosch Square, SomersetWest Joburg, could not fix it, now replacement on the way. None of these players along the supply chain for repairs took responsibility for keeping me informed and getting my situation sorted as soon as possible. I gave office tel nr ...
We upgraded our son's phone in December and was promised that we could add data to his current package 25 calls later and 15 tries from December to yesterday - another manager discovered this could not be done. Surely the staff and the manager should be trained Wasn't my time and frustrated to be ...