I am totally fed up with the service from Vodacom. I cancelled a contract last year Oct/Nov and it was never logged so they kept taking my money. I did everything that was required so it's not my problem. Called the call centre a 100 times since I noticed that they are still deducting money. This ...
I complained about Vodacom just over a week ago on HelloPeter. Vodacom responded with (what seems to be) a general reply of how they will contact me and assist with my problem. It's now a week later, I have not heard a word from them. My guess is that they just reply initially to save face on ...
On the 5 Febuary a lady called me regarding insurance. I was driving and could not talk she said she would ask one of the other agents to call me after 5:30 then I was home. Later a man called and was asking questions when I could not give him exact height although I gave him an aproximate based on ...
I have a contract with Vodacom for - 5months now. At first my sim card did not work for 3 days, saying not registered to a network and from the very start my phone (a brand new S4 Mini) was giving a bit of problems but a month ago it didn't want to work at all. Have repaired it twice at Samsung, ...
I upgraded my account from 120 package to myMeg 50 and was suppose to be credited with airtime and data bundles as per agreement, but I received airtime only. I phoned on the 31st after after receiving the airtime and was told vodacom systems are not working properly so will get it on the 01 Feb ...
I generally don't check my statement monthly as I receive my balance via MMS on my phone and pay accordingly. I recently looked at my account on the internet as I was doing a cost analysis on the site and noticed on 2 of my invoices for different cell numbers had been charged R9.50 on each for a ...