I requested assistance from the Branch Manager in Cape Town to ensure I cancel my contract as it had expired in September 2013. Having left Virgin for the same poor service I wanted to avoid a case where I am invoiced for a contract that I had taken steps to cancel. I was advised to complete a ...
Lets start by saying I have a contract for R650 and a limit of R 50 if my maths are correct that gives me a total of R700. Well someone at Vodacom clearly can't do maths! Last year September they deducted R722 which I did not complain about. At the beginning of October 2013 they deducted R1279!! ...
Hello peter I am very disappointed at the lack of service and honesty at vodacom and incredile connection, I want to the voda shop in cresta to pay my bill in October the consultant told me i was due for an upgrade which I opted to do at a later stage, at the end of November i went in to the same ...
The contract in question was blocked by me in December 2013 but the bill for end of January 2014 was R3400. when i called in Thursday 30 january 2014 to query this outstanding amount i was told it is for some or other content charges. i was told that they cannot tell me exactly what it is for and ...
I have been trying all day to generate a cancellation quote for a contract all day so far. I call 0821958 and go through the menu to eventually get to a consultant who says they cant help me and that I should call 0821958 for some one who can help me, even though this is the number I have just ...
I need a report from inception of my data contract, 23 May 2012, on the amount of data used per month. I phoned data department, who advised me to call accounts, and accounts said I should get the info from data department. I've added 1Gb data package on my mobile number, but since 1 Feb, when ...