I have been to The Glen Vodacom to order a laptop on my existing contract 2 weeks back and was never contacted. I went again to find out and was told it will come on tuesday. Today is thursday and no one has contacted me to update me on the progress and when I call, nobody is able to assist me. ...
I'm disgusted with Vodacom's service cannot believe it. I had logged a query with you guys last year already and Paul called me once could not get me left a voicemail message and sent me an e-mail to contact him back which i did several times and he never came back to me or even answered one of my ...
I've signed for a new contract with Vodacom on the 1st of February. The process of signing up was fairly easy, but it took 2 days to activate the contract so I could make calls, the excuse being is that the system to do so was down on the 1st of Feb. Whilst the new phone looks great, unfortunately ...
After reporting Vodacom last month for a billing queries which got sorted out, another issue arises. They debited my mothers account with R206 whilst the bill was suppose to be R250, claiming there was not enough money in the account to cover the whole amount. That is a blatant from them as there ...
Vodacom ripped me R4000 previously on my data bundle claiming there was a virus downloading on my computer in background. Recently on my smart S I was ripped off again for data I did not use. I received notification on 6/12/2014 that 257.8 MB was remaining. I switched off my mobile data when same ...
I am fed up with Vodacom in general! my phone account was susspended yesterday without any prior notifications that i have exceeded my credit limit! I had no idea i even had a credit limit. now i cannot do any cellphone banking, calls or texts! i Called countless times to find out the issue not a ...