Hi, I am making contact on social media as contacting your call centres is pointless. Its been roughly 2 months of dealing with your staff trying to have my upgrade processed and then a to have the device replaced due to OBF. Now finally they managed to collect the device after a month of fighting ...
I am beginning to regret upgrading my contract through Vodacom. I have been on a talk500 for the past 2, 5 years. Along with my business partner, we recently upgraded our contract to the SmartXL, having 3 sim cards; 1 for my phone, 1 for my iPad each day, my balance R994, now, all of a sudden it is ...
FROM THE FIRST OF JAN 2014 MAFIKENG/MMABATHO AND SURROUNDING VILLAGES HAVE BEEN EXPERIENCING NETWORK PROBLEMS. I.E. DROPPED CALLS / INAUDIBLE VOICE CALLS AND MULFUNCTIONING INTERNET SERVICE. PLS HELP, CONDUCTING BUSINESS IS A NIGHTMARE ...
I called in to find out when i was due for a upgrade the man said i could upgrade now so i tell him what i am looking for this is on the phone at customer services we order this he gives me what i want two weeks later i phone to follow up as it has not been delivered to be told that they dont do i ...
From the first weekend of January 2014 Mafikeng/Mmabatho and surrounding villages have been experiencing dropped calls, inaudible voice calls and mulfunctioning internet services. Made numerous calls to Vodacom Call Centre to report bad service and network problems are still the order of the day. ...
In 2010 I got a contract under my father's name and finally decided to upgrade my phone as I now have a full-time job and my own bank account. I went to Brooklyn Vodashop with the required documentation and sat for nearly 1.5 hours while they entered it into the system, only to be told that I don't ...