I have been dealing with Jacqui Carolus (Manager) and the 0821945 call centre team since Friday 31 January 2014 to establish why my contract for one of my numbers was cancelled. She ensured me it would be re-activated soonest, within 48 hours. Each day I call in, and have to explain the same story ...
I upgraded my phone on 13 December and there was an out of box fault so returned after long weekend. Because of all holidays took a few weeks for go ahead (not five days) to get back to Vodashop in George. Since then starting with unanswered mail (from Vodashop George to) on 11 January to not ...
You complaint to the supplier and then they still blame you!!! Thanks vodacom!! You have got great customer skills i would highly recommend that all customers stay away!!! ...
A few weeks ago... months ago my sister's phone switched off (just went blank, as all Blackberries do), because it's a contract phone we sent it in for Repairs at the Vodacom Bluff Towers Branch, two days later Vodacom gives us a call to says it's not a "Vodacom phone", REALLY, so we had ...
Today I get a phone call from Homemark, when I asked where they got my details, I was told it was from Vodacom, I have put my name on the data base that I am not contaced, however this didnt work. As we are all well aware that South Africa's reputation for the highest cell phone charges in the ...
Good morning I have a problem and would like assistance on my blackberry 8520/ went in for repairs the screen turned white on the 5/09/13 job number 9088539 I received a refurbished phone I paid R855. I was not told there is no warranty on this phone hence the cost which I accepted. In the mean ...