I booked my Sony Xperia Z in for repairs on 06/01/2014, I was then notified that there was liquid damage on the phone. I queried this as the Xperia Z is said to be a water proof phone and was purchased for that exact reason, not once has the device been used outside of its capabilities as such. ...
I phoned Customer Care to find out when my data contract expires, but before i could get that simple piece of unimportant information i had to go through a barrage of questions after which i was told i need to go to a Voda shop to check. upon asking why i was told there are steps that needed to be ...
In 2013 I received a bill for R 5506.73 for my 3G data card. My monthly subscription was R 185. Roderick Lategan came back to me with this ' Notwithstanding the above, as a valuable customer of ours, and therefore without admission of liability and purely as a once-off gesture of goodwill, Vodacom ...
I wanted to be honest an cancel my contract, however there was this extremely rude lady from VODACOM's retentions department, named Siphpokazi... I am utterly disgusted with her mannerism and she even cut the call... VODACOM - HOW CAN YOU TRUST SOMEONE LIKE THIS TO RETAIN YOUR CUSTOMERS??? ...
I have a Sony Xperia Go on contract since June 2013. Since the start the following happens haphazardly: the screen does not always respond to my touch, when I switch between screens there are green lines, the swipe action to answer a call disappears and the phone continues ringing, the "end ...
No one knows how to deal with a simple request of sending a copy of my contract to me, they just transfer you around and some just drop the line or send you straight to the rate my service bull. cannot believe such a large company can be so incompetent, will have to try another service provider. ...