More than a year ago i reported very bad signal a few months later again they then sent a guy to come and the signal since then not once did i hear a single thing from them! I spend a fortune on 6 different contracts and cant stand there worthless service i need a answer! Worst service that I have ...
My usual monthly account with Vodacom is R85.00 for Data Messenger Plus. On Monday 3rd Feb I was debited R9, 553.54. I immediately phoned to complain. As my usage of my phone has never changed, I told them this was not possible. I do not play games on my phone, download music/pictures etc. After ...
We are a retirement hotel in Randburg. Elderly residents need to communicate with their families and viceversa. Doctors and suppliers also need to make contact with the Retirement Hotel and their residents. Some time ago Vodacom installed a booster to improve cellphone reception. The booster has ...
I am fuming right now at the disgusting way vodacom handles customer issues internally. I have been on close to an hour call with different call centre agents sending me from pillar to post. All this due to a contract that was supposed to be cancelled last year. This is shocking & is definitely ...
During Dec/Jan, I was traveling in the USA. After three days, I realised that my data roaming was on. I switched it off and thought no more about it, possibly checking my mail once or twice more during my stay. When I arrived home, I found that Vodacom had already taken over R8000 from my bank ...
3 weeks ago, I placed an order for a battery for a Samsung Galaxy XCover s5690 with the Vodashop in Cresta. I was told that the battery would arrive in 3 days. After a week, there was no correspondence and there was no record of my order. I then placed an order with the repairs centre in Cresta. ...