A account was opened in my name and the matter was sorted out with Vodacom but since they have been giving me a run around in terms of getting the Cash back that was deducted from my account. They having been telling me to wait seven days since Dec ...
My name is Caroline Mozwenyana and I would like to complain about the harassment & abuse I experienced & still experiencing with Vodacom. I bought an experia go on the 16/11/12 @ the Vodacom store menlyn, I only used this phone for about 7 months and it did not work, it was not charging. I ...
I booked my Sony Xperia Z in for repairs on 06/01/2014, I was then notified that there was liquid damage on the phone. I queried this as the Xperia Z is said to be a water proof phone and was purchased for that exact reason, not once has the device been used outside of its capabilities as such. ...
I phoned Customer Care to find out when my data contract expires, but before i could get that simple piece of unimportant information i had to go through a barrage of questions after which i was told i need to go to a Voda shop to check. upon asking why i was told there are steps that needed to be ...
In 2013 I received a bill for R 5506.73 for my 3G data card. My monthly subscription was R 185. Roderick Lategan came back to me with this ' Notwithstanding the above, as a valuable customer of ours, and therefore without admission of liability and purely as a once-off gesture of goodwill, Vodacom ...
I wanted to be honest an cancel my contract, however there was this extremely rude lady from VODACOM's retentions department, named Siphpokazi... I am utterly disgusted with her mannerism and she even cut the call... VODACOM - HOW CAN YOU TRUST SOMEONE LIKE THIS TO RETAIN YOUR CUSTOMERS??? ...