I pulled my free credit report today and noticed that I was in arrears with Neotel, an account I had closed in August already. I called them to be told I owe them 16 cents thus triggering the arrears. I paid them immediately. I am highly disgusted that such a ridiculous amount that was not debited ...
My Wifi Router not working, spoke to technical department, advised to take the router into a walk-in centre to test and exchange. Monday morning 04/11/13 at 10am went to Ceder square Walk-in Centre. Advised by Virginia that my router not working and will be exchanged. She tested a few routers in ...
I signed a 2 yr contract with Neotel which ended in September 2013 before my contract expired I contacted the call centre to make sure that they did not renew my contract or put me on a month to month contract. Unfortunately I do not remember who I spoke to nor the reference number for the call. ...
I completed all the relevant paperwork to sign for a Neotel WIFI Deal. It was telephonically confirmed. I never received any information in writing confirming the rate, the billing information etc. Courier arrived (unannounced) with completely the wrong goods incorrect personal details on ...
Told to go to Midrand head office as was delivered a faulty modem. Wait about 20 minutes only to be told they confirm the modem is faulty but they have no stock and I must go to Cedar square. Currently been at cedar square for an HOUR and still not sorted. How can service take this long??? ...
Neotel, terminated a contract and charge me termination fees! Neotel owes me more the R 6k as they can't process their credits correctly. Always hear the same line, we will revert back to you shortly and never do - even the response to this post will say the same - please look at the history and ...