THIS IS A DOCTOR'S PRACTICE AND WE QUERIED OUR NEOTEL PHONE WITH NEOTEL, AS THE MESSAGE DOES NOT WORK, AND THIS IS AN IMPORTANT FACILITY NEEDED. EVERYTIME WE PHONE NEOTEL WE SIT ON THE PHONE FOR AN HOUR - TO HOUR AND HALF, AND THE PROBLEM DOES NOT GET SORTED OUT, THEY GIVE US A REFERENCE AND A ...
I have had I torrid last 3 months with Neotel, Firstly i was given a gadget that did not work and after two weeks of frustrating calls and visiting them they changed the device for me but incorrectly billed me. I went through another frustrating period to get them to reverse the transactions and ...
In 2007 I signed up for a contract after three months I still had no access to the service and thus cancelled my account. My deposit was not repaid. Years after the incident I was phoned and told to pay a random amount. I explained the situation and never heard from them again, I thought the ...
I have been a customer of Neotel from 2010. Last month I signed up two new contracts with them. BIG MISTAKE! For some reason they have blocked all access to me monitoring my usage (Voice and Data). I used to be able to monitor my usage on their website via log-in, now I cannot. I have called their ...
We only have communication from this service provider through Hello Peter!! We sent a request to cancel our service with Noetel - Four weeks later still no response from Neotel. ...
I ve been with neotel for 4 year s and finally get offered a upgrade, but it did not work because of a poor signal in my area, a 2nd upgrade was sent and also did not work, after many call s and mail s i sent all the upgrades back to neotel, and used the old useless devise once again, My billing ...