I have been a happy Neotel customer for? 5 years. Moved from Jhb to CT and no problem. One call gives me a CT number an I am very happy. Call this line 1 and instrument 1. We now start a business and an inability to get ADSL forces me to Neotel for data and telephony. Call this line 2 and ...
How is it that i haven't used their service in almost two months yet after cancelling with them my "proratta" amount is MORE than my actual subscription for the service... makes no sense. ...
Email sent to Neotel from very unhappy customer: 7 VERY VALID REASONS FOR NOT CONTINUING THE NEOTEL SERVICE 1. It has taken Neotel the best part of nearly 2 years to change my address details from our Jhb address to our CT address. 2. I have struggled with signal in our new house. I called your ...
Early this year I applied to have a Wimax service installed along with a Neotel phone to replace the ADSL Telkom line. On the attempted installation of the Wimax service it was determined that I did not enjoy coverage in my area.( how could they not know that and how come they don't know how to ...
From day one I have had problems with Neotel's service. First they put me on the wrong package and told me that I have to stay on the wrong package for 30 days before they could correct the problem. Then, after I complained to numerous people about this and posted a complaint on this site someone ...
I send a request to cancel my account as I'll be moving at the end of Nov and wont have signal where I'll be. Siboniso Sibisi send me a ref nr SREQ_107617426 and also telephonically confirmed that my account is up to date and can be closed @ end Nov. On the 5 of Nov I get a SMS from MBD saying that ...