I wish to express my frustration with the service im getting from neotel, the one minute they say im approved, the next they say my residential address and delivery are not the same so they withheld my phones at courier company. Then when i enquire, they say i should send an affidavit, which I did, ...
Neotel notified our service provider today that they are moving our lines tomorrow. This severly afffects our clients (which includes banks) and our business. We can't afford down-time this time of the month. It's not the first time that Neotel has done this to us. We get "bullied" into ...
Neotel's service levels are ridiculous! Ive been using their router for 6 months and not one month has gone by that there was not some or other issue. When you try and call the call center you hold on forever to get through and when you finally get through its like you are just another number and ...
When we bought our neotel pay as you go phone for our home we were told that we just needed to top up once a year and if there was airtime available on our phone the phone would stay active for a year, in other words that it was not necessary to top up monthly as our phone would stay active, ...
For some time now my neotel phone has stopped receiving incoming calls. after a few calls to the call center, with every call getting a different reason for why its not working, i gave up and ordered another line from telkom. no wonder they are up for sale - they can not even keep the handful of ...
My account was terminated in April 2012. But then my details were sent to the ITC for payment failure for this whole year. Neotel does not deserve the money because they have provided no services to me for the year and yet I have paid it in full and all I want now is a formal letter *not an email* ...