My email to Neotel 15.11.2013 Yesterday, (14/11/2013) I went to purchase a cell phone and my application was rejected due to your company placing me on ITC. I am absolutely livid with your company. I had an account with you (Acc no 000616817) and because of bad billing on you side and really poor ...
This is the second issue with my ADSL in two weeks and its exactly the same as the last time. Neotel has never lived up to its promise of 24-48 hour turnaround time. Once again a call was logged on Wednesday the 13th before 10:00 in the morning. At the time of writing, its 15:40 on the 15th of ...
I upgraded my neotel data to a bigger package I was told an antenna would be installed for faster speed also the router I have will give signal through out my apartment. a day later I can't get signal out side the room the router has been installed. call center pushes me from one department to ...
Who in this country is responsible for this so called NeoTel circus? I am currently in one of their circus points (shop) at Cedar Square and have been waiting to get served for the past 2 hours. The workers are so rude and very incompetent. Where in 's name are getting such employees, no wonder why ...
A few months ago I cancelled my neotel contract which included the phone and modem. I specifically asked that both devices be converted to prepaid. Call Centre told me that it would take 1 month for the cancellation to go through and thereafter the conversion to prepaid. To-date only the modem has ...
I reported a NEOTEL incident on Hello Peter last week on Monday 04 November and Neotel responded that they would get back to me ASAP - they have money from my bank account and I don't even have an account with them. Today is the 13 November and NOBODY has bothered to call me or refund me the ...