During September I logged the 1st call, when my normal usage from 5-7gb jumped to 23gb in September. Funny thing is, it shows usage on their system and I was away for the 1st week of September. (Neoflex is connected with cable to my Desktop and NO wi-fi) I have been shoved from pillar to post, ...
I took two Neotel contracts on the 27 Sep 2013. One voice and one data. I really only needed the telephone. I am experiencing a family emergency and needed to make regular calls overseas. My prepaid cell was costing too much. Neotel assured me that even on the contact I would have instant access to ...
I was just notified of an outstanding balance on a TERMINATED ACCOUNT of R630.how is this possible after not using the service for a month already. This after illegally cutting my line for 3 consecutive months thereby effectively terminating the contract I graciously chose to not sue the trash of a ...
I'm highliy disappointed in what has been a happy relationship with Neotel up until now. Ive had my Wimax for about a year no issues up until now. On the 26th, my ADSL went down. I tried calling the call center, but realised that Neotel dont answer phones over the weekend. First thing Monday ...
I have been having a problem with my Neotel Contract for a while now and i was directed to who i was told was the head of customer services in kzn, Nivar. this guy has been making me wait for him to call me back for weeks on end and several times repeatedly. he doesnt seem to know what he talks ...
According to Neotel, there was a problem with their data billing system and several customers were overcharged and it will be resolved. To date nothing, and i'm just being passed around with no real assistance. See my email sent today to give the full story: Hi I want to formally log a dispute on ...