I have complained about this for the past months, but still it remains my problem. I have a orange Neotel internet donegal which is apparently not windows 8 compatible. I had a laptop that needed to be replaced due to factory fault and got the new laptop which has windows 8. Now the computer does ...
Sjoe. I'm more than a little unimpressed here. My prepaid neotel phone has just started telling me that my 'prepaid validity window is about to expire'. Now I know I just bought R200 worth of airtime recently, so why would it be telling me that? I check my airtime and I have about R360 worth of ...
I have Neotel for 4 months on a pay as you go and just cant get it to work, since I have it I c ant access internet every time I need to pack all up and go to their store and every time they tell me I have no data, I keep on buying data but nothing work. Yesterday it took me 25 minutes on my cell ...
On the 31st Oct. I was debited with my monthly account from Neotel. On the 1st Nov. I was debited again with an amount 5 or 6 times what my bill was. i.e. R6141.66. I queried this on the 2nd Nov. Was told that this account was not for me. It was a error. Send them a copy of my Bank Statement and ...
I have requested for my post-paid contract to be cancelled on October 9. I received a confirmation mail from Matumelo Mampane to indicate that my contract will be converted on the 5th of November 2013. I have just received a bill from Neotel reflecting a charge for the whole of November 2013 with ...
I DO NOT appreciate being verbally abused by a customer while your staff look on. Bother putting some sort of queuing system into place, so I don't have to look like a toss asking what queue is for what, and get ripped for doing so. You lost a customer today. ...