Hello Peter. My wife just bought a S3 on contract from Mtn. When we woke upon Sunday morning the screen was cracked. The phone was lying on the cabnet in the lounge when we went to bed. The phone must have fallen off during the night from vibrating from a call. The phone is not even a month old and ...
My phone was, on 2 weeks ago. I'm still traumatised by that, it got worse when I had to speak to MTN call centre to block the number. I had so much hassles, I was later assisted by the supervisor who was reasonable enough to ask me personal questions that know one would know about and the number ...
What cheek? Stop sending machine generated responses to clients, and start doing your job. https:///mtn/complaints/15-complaints-in-total-no-resolution-from-mtn-1169616 I have completed and returned these forms on 4 occasions, and that is where it stop. Nothing more. Pick up the phone, tell me when ...
I went to an mtn store on friday after i had an accident and my phone was damaged. spoke to a lady who then went at the back to "check if im insured with mtn" (which i doubt she did) she came back and said i wasnt. i proved to her that i was and was then referred to another mtn store. i ...
I took my Samsung S3 in (20/08) for replacement, after spending more than a hour in MTN @ Cavendish, dealing with Joe, I was told he will phone me on Friday (24/8) with an answer. Joe never gave me any forms to sign or proof that I have handed him the phone. Thursday I phoned Clint and he promised ...
I requested Itemised billing for my account fro a certain period, as itemised billig is not a service that is enabled on request if you want it. i logged online to chat to to someone on their website. they assured me that i would get it within the same day, and they sent me an email with no ...