While upgrading on 23/08/13, I still had to pay for the SIM-swap. As there was no card facility at that counter, I was called to another, two stations down. Consultant Oswald left the new phone, Samsung Galaxy S4, unattended. As I arrived at the other counter, Oswald looked at the store entrance ...
Following my complaint laid on Friday 23.08.2013 Ive just contacted Nonceba on 0458393994 @ 10:30 AM to find out what the progress is with my damaged phone. Still this matter hasn't been attended to. My phone is still @ Markham's Queenstown not even sent back to the repair centre yet. Can someone ...
I followed the procedure with my no signal problem from February 2013. Mtn send a company to install a antenna, this made no difference as there is no signal where is stay, they then contact me and said that they cant help me and if i wanted to they will cancel this contract free of charge, this ...
I have given my phone in for the fifth time yesterday and I am truly frustrated with this pathetic network. I am continuously having the same problem with the refurbished phones they keep giving me. The last time when I contacted the head office I got the run around from being transferred to ...
AS A HOUSEHOLD OF 2 ADULTS WE HOLD 5 CONTRACTS WITH MTN SP. IN MARCH WE WENT THROUGH THE SAME ISSUE OF MTN REFUSING TO PROCESS AN UPGRADE FROM VOICE TO DATA WHEREBY UPON MANY ARGUMENTS IT WAS PROCESSED AND DONE. NOW AGAIN 5 MONTHS LATER WE HAVE THE SAME ISSUE OF NOT PROCESSING A DATA TO VOICE ...
I contacted MTN H/O on 05/08/13 to report that I was being billed incorrectly for Blackberry service (I upgraded to an iphone). i was told that i was going to be refunded R1042. and it would reflect in my account within 7 working days. I called them again on 14/08/13 to find out when the refund ...