I have been phoning MTN since last week to sort out my problem and it's still not resolved. I have not been credited with my new bundle data (MB) for this month, so if I use my internet or e-mail, it deducts money from my airtime. My contract states that every cycle I get R350, 350Mb and 350 sms. ...
If you read my previous hellopeter's you will understand that 6 months ago I gave my phone in for repair. Friday i got an sms that the phone is back from the service department (for the 3rd time). I went to MTN today only to AGAIN find my phone that has not been worked on- thias is after I have ...
Now i have been told, should i end my contract and migrate to pre paid, i must use all airtime, bundles and smsses or it will be lost. I PAID for it, how can MTN just take it??? This should be carried over as I am still with the MTN network. Where in the contract does it state this??? ...
MTN loads their monthly contact packages on the 21st of every month. I am on the MTN 200 deal for the Samsung Galaxy S4 which supposadly comes with R200 airtime, 200MB data and 200SMS; however this month I got an SMS from MTN that my "... inclusive data bundle has been cancelled." When I ...
I signed up for my contract with Mtn in July/August last year. At the time i signed up for a blackberry and the monthly BIS was included in my package. Back then i could browse the web AND download content without the use of my airtime as that is what the Blackberry BIS covered. However now i ...
I've recently upgraded my MTNSP account and obtained a new handset. I have tried to cancel the handset insurance on my blackberry device with MTNSP Insurance, but to no avail. I have called 0831236084 for a week, waiting on average 15 minutes, without getting through. I called 808, and logged 3 ...