Now i have been told, should i end my contract and migrate to pre paid, i must use all airtime, bundles and smsses or it will be lost. I PAID for it, how can MTN just take it??? This should be carried over as I am still with the MTN network. Where in the contract does it state this??? ...
MTN loads their monthly contact packages on the 21st of every month. I am on the MTN 200 deal for the Samsung Galaxy S4 which supposadly comes with R200 airtime, 200MB data and 200SMS; however this month I got an SMS from MTN that my "... inclusive data bundle has been cancelled." When I ...
I signed up for my contract with Mtn in July/August last year. At the time i signed up for a blackberry and the monthly BIS was included in my package. Back then i could browse the web AND download content without the use of my airtime as that is what the Blackberry BIS covered. However now i ...
I've recently upgraded my MTNSP account and obtained a new handset. I have tried to cancel the handset insurance on my blackberry device with MTNSP Insurance, but to no avail. I have called 0831236084 for a week, waiting on average 15 minutes, without getting through. I called 808, and logged 3 ...
While upgrading on 23/08/13, I still had to pay for the SIM-swap. As there was no card facility at that counter, I was called to another, two stations down. Consultant Oswald left the new phone, Samsung Galaxy S4, unattended. As I arrived at the other counter, Oswald looked at the store entrance ...
Following my complaint laid on Friday 23.08.2013 Ive just contacted Nonceba on 0458393994 @ 10:30 AM to find out what the progress is with my damaged phone. Still this matter hasn't been attended to. My phone is still @ Markham's Queenstown not even sent back to the repair centre yet. Can someone ...