I lost my data SIM and was advised that I now need to do an affidavit in order to get it. I really do not understand the logic behind this??? I am there in the branch with my ID but I must first go through all these loops and holes to get a sim swop. I have had an MTN contract for almost 4 years ...
I have been trying to get MTN to resolve my issue of 'no incoming calls and message'. The whole thing started right after doing a sim swap and has now been going on and off for 8 days and I'm not getting an appropriate response from MTN. When I call them they all tell me that will reset incoming ...
I had a contract with mtn which i never missed my payment until they billed me for internet usage of more than R4000.00 which the limit was supposed to kick in as per my affordability with them to make matters worse is that i am being billed for going to the lotto and mtn for 2 days if i'm not ...
Hello Peter I have logged a complaint with ICASA 27 June 2013 and to date MTN has not responded to my complaint. Herewith details sent to MTN on numerous occassions and ICASA. I am totally disgusted in the service from MTN. 1. To date I have not received the information that I have requested. 2. ...
Hi I have upgraded my contract to the Samsung 4 before the 10th August. The consultant at the bluff centre did not give a copy of the contract but was told she will email it. Its already end of the month and I still don't have the copy of the upgrade I did. To make things worse, I am paying for the ...
In short, i tried to get a unrestricted APN on my data contract. Struggled alot until i got an email from a lady @ mtn business who responded even if she does not work with any of these types of queries. She went out of her way to assist me. THANKS Great Personnel, Great Service ...