I took my Samsung S3 in (20/08) for replacement, after spending more than a hour in MTN @ Cavendish, dealing with Joe, I was told he will phone me on Friday (24/8) with an answer. Joe never gave me any forms to sign or proof that I have handed him the phone. Thursday I phoned Clint and he promised ...
I requested Itemised billing for my account fro a certain period, as itemised billig is not a service that is enabled on request if you want it. i logged online to chat to to someone on their website. they assured me that i would get it within the same day, and they sent me an email with no ...
I battle to understand after on my request on the 22 May 2013, to close my account, I am still being billed. I am STILL receiving invoices. My original ref: 1004411050 was confirmed by Alice that Cancellation would be effected on the 23 May 2013. I still received an account. I made a final payment ...
Bad service by MTN, complaint on various occasions in the past about passing the buck and rude service by Marlie at MTN branch. Today my wife went to pick up her phone from MTN Bronkhorstspruit, Marlie was again rude and made defamatory remarks about my person stating to my wife that I am very rude ...
I have an MTN contract for their data. It uses a fair use policy and offers uncapped usage. I am aware that no other 3G provider offers an uncapped product and that the price of this contract is relatively inexpensive compared to most other services of a similar nature... I do, however, feel that ...
Long story short: 1. Phone refuses to come on 2. Took into Sandton City. Nevea, the manager, "tried" to "assist" me (and my nerves!!!). Here goes: - she wants a piece of paper that was handed to me in June 2012 when I got the phone. Oh really? Paper? In 2013? - I asked her what ...