AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - No authorisation for swopping of SIM Card | #41119

Vodacom
No authorisation for swopping of SIM Card

One of our cellphones was. We reported the incident with Vodacom and asked them to allow us to "swop" a new SIM Card (with our existing cellphone nr) for the new phone.

Vodacom did nott approve our request. The reason being: that the cellphone's contract will expire in a couple of months time because we cancelled it last year.

Our argument however is: that we still pay for the couple of months (R881, 18 - each month as per contract) without being allowed to use our SIM Card.

Our contract number with Vodacom is: B0030722-2 and the cellphone number : 082 572 7021 - The name of our company is: Woodstock

With thanks

Klaas L'Ecluse
082 570 1836

Date:

Company: Vodacom

Country: South Africa   City: Vodavalley - Midrand

Category: Telecommunications

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