AfricaComplaints.com » Business & Finance » Complaint / review: Outsurance - Fail to pay deu to Unproven facts | #78436

Outsurance
Fail to pay deu to Unproven facts

I was in a accident about 2 weeks back.
Outsurance then rejected my claim due to me being over the permitted alcohol level.
But this is utter nonsense.
They have no proof that I was over the legal limit.
I did state that I was drinking the night of the incidence, but I have a handy little tool that I use to check my alcohol level before I drive. And I used this gadget of mine the night of the incidence and it showed that I was under the limit.
At the seen of the accident there also arrived a police officer, who's name and contact details I gave the outsurance team.
When I spoke to this police officer I asked him to do an alcohol test on me. He then replied by saying.
He does not think it is necessary as I don't look drunk to him.

If outsurance cant give me any proof that I was over the permitted alcohol level, I will be forced to go to the ombudsman.

My claim number is: 95598372
My Facility Number is: OT20204963

Date:

Company: Outsurance

Country: South Africa

Category: Business & Finance

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