Vodacom has charged me on my contract double the amount that I was supposed to pay in July. They said they will refund me within 14 days. Its over 2 months. Iv called in over 8 times and emailed multiple times. Have it all for proof. They keep giving me a new date of when the money will be in. ...
Hi, I have called your call centre a couple of times regarding the lack of 3G in my area. I find this pathetic as I live less than 2Km's away from TWO [2] vodacom towers. Surely something needs to be done if your towers aren't transmitting reception properly. I was advised by your agent to purchase ...
Vodacom has supposidly the best signal and connection, this is not the case in Brakpan, it seems that the far east, being Brakpan, has been forgotten by Vodacom. Where I live in Minnebron, there is most if the time no signal what so ever. I pay top dollar to have the best connection available. I ...
Today I added another contract to my profile at Vodacom. It was agreed that a prepaid number could be changed to contract, obviously so that the number can be kept. After a while I received an sms stating that a contract has been activated with a completely different number!! I phoned Vodacom: ...
I cancelled a contract in November 2011. Was told last debit would go off my account on 1 December. Debit order was successful. Vodacom debited my account again on 1 January 2012. There were no funds available. When Vodacom contacted me, I explained that they should not have debited me in the first ...
Since the 9th Oct i have had no feedback.yes someone called me regarding the first complaint i made.a lady by the name Kagiso from online sales called me and asked that i send through my particulars which i did but still nothing so thank you fo nothing i will find another service provider who will ...