I am highly disgusted in the communication skills, My mom and I have been on the phone with Vodacom for 2 hours and nothing has been sorted out, and I got my S4 two weeks ago and now I had to send it in because the software went and wont have a phone for 2 weeks and I have to pay for the phone ...
We have nearly no reception in our area and this problem is continuing for a few years now. We are unable to use internet or make decent phone calls. There have been communications between the farmers and Vodacom and promises was made for a tower to be erected, The call center are not able to help ...
I am appalled as a first time customer with the service Ive received thus far. I received my contract cellphone on Friday and I am still unable to use my handset. Ive called the 082 1945 number numerous times and on Saturday was advised my line will be active on the network by Monday (which is ...
It is the 21st of October 2013. It's been a month after I've logged a complaint of being charged for something incorrectly. I've renewed my contract from having an account using BIS to a "non BIS" account. Vodacom have subsequently charged me for BIS which i CANNOT use. Simple. All I want ...
Vodaworld in Midrand NEVER answers any of their phone for assistance. I have held on over the last days for an hour and a half at times and it just RINGS. Regards Desiree Prinsloo ...
Bad reception for the past 12 months in the Kriel and Bethal area. I have logged numerous calls for dropped calls and bad reception. No action is taken, the only answer I get is that the consultant will send the query to the relevant department. I could not even finish the complaint I made today ...