I purchased 2 samsung galaxy s4'S one for me and one for my wife on the 21st of september. Nine days into the contract i noticed something was awry with my phone as it would heat up to an extent you couldnt hold it when charging. The next day it started dialling the number three on its own without ...
I had to do a sim swop for my data contract after my bag was with my 3G modem in it. I have another modem now, and waited the required hours after I did the sim swop, expecting it to work. It did not. Long story short, I have been to the store 5 times, and called into the customer care line 4 ...
I have been complaining for over a year now about the bad reception of Vodacom in Kroonstad. I pay over R3000 a month on contracts and for data and cannot rely on reception! I have complained on facebook and was promised a booster on 14 February 2013 (Ref No: EC-ZHLL-4J0G9U). I have been told since ...
Returned my Sony phone (cant even remember which make, go/jay, because Ive barely used it) to the branch in Canal Walk in which it was bought, within a week of purchase. I was told that I would hear from them within 2 weeks. I did not. Might i add that I remember the service to be very sloppy and ...
I ordered a q10 handset telephonically and a z10 was delivered. I then requested for a swap deal which took forever until I decided to cancel the contract which also took long. While I was waiting for the collection of the incorrect handset an amount of r278 was debited and later an amount of r1047 ...
I have taken a cellphone contract with Vodacom 3 days ago. I changed my mind and wanted to return the phone, stay on the same package just get an easier phone to use. I go to the store and firstly the consultants were unhelpful. I explained my story and they tell me its not possible. I explain the ...