Vodaworld in Midrand NEVER answers any of their phone for assistance. I have held on over the last days for an hour and a half at times and it just RINGS. Regards Desiree Prinsloo ...
Bad reception for the past 12 months in the Kriel and Bethal area. I have logged numerous calls for dropped calls and bad reception. No action is taken, the only answer I get is that the consultant will send the query to the relevant department. I could not even finish the complaint I made today ...
I have been contracted to vodacom for the last 6 years. I am used to paying a phone bill of between R500 and R1000. Since my upgrade in September I am been billed enormous amounts for data usage. I contacted the call centre numerous times to investigate. I spoke to a supervisor on the 11th who ...
My blackberry 9300 was taken in to Vodacare on 4th Oct, they said the cell would be sorted in 10 days, initially I was impressed with communication. However after 12 days had passed I had not heard from the agent, I phoned and they confirmed the phone had liquid damage and was beyond repair. I ...
I don't know where to begin the service received from Vodacom is absolutely the worse. I wrote a report last week and get feedback from Jason. But I wasn't happy after be a dissatisfied customer and having a pending query Vodacom suspended my service I'm disappointed in their level of customer ...
PLEASE CAN YOU ASK JAN AT THE Executive Client Liaison Officer Team, TO CONTACT ME ASAP. I HAVE TRIED SEVERAL TIMES ON THEIR LANDLINE, BUT IT GOES DIRECT TO FAX. WE HAVE HAD BAD INTERNET AND CELLPHONE RECEPTION IN HARTBEESPOORT DAM FOR PAST 3 MTHS AND VODACOM IS SOMEHOW UNABLE TO FIX. YOUR NETWORKS ...