I have been complaining for over a year now about the bad reception of Vodacom in Kroonstad. I pay over R3000 a month on contracts and for data and cannot rely on reception! I have complained on facebook and was promised a booster on 14 February 2013 (Ref No: EC-ZHLL-4J0G9U). I have been told since ...
Returned my Sony phone (cant even remember which make, go/jay, because Ive barely used it) to the branch in Canal Walk in which it was bought, within a week of purchase. I was told that I would hear from them within 2 weeks. I did not. Might i add that I remember the service to be very sloppy and ...
I ordered a q10 handset telephonically and a z10 was delivered. I then requested for a swap deal which took forever until I decided to cancel the contract which also took long. While I was waiting for the collection of the incorrect handset an amount of r278 was debited and later an amount of r1047 ...
I have taken a cellphone contract with Vodacom 3 days ago. I changed my mind and wanted to return the phone, stay on the same package just get an easier phone to use. I go to the store and firstly the consultants were unhelpful. I explained my story and they tell me its not possible. I explain the ...
PROBLEM STARTED AT SALES STAGE, I REQUESTED A BUSINESS CONTRACT AND A SALES GUY GAVE ME SMART S AND TOLD ME IT WAS A BUSINESS PACKAGE. PHONED VODACOM AND COMPLAINED ABOUT MY BILL BEING HIGH YET I CANT EVEN USE ANYTHING ON THIS PHONE AS I I WAS TOLD THAT MY BRAND NEW PHONE NEEDS A SOFTWARE UPGRADE, ...
I referred my niece to vodacom at vodacom world Midrand. She applied for a contract for the 1st time, she meets all the requirements but she's declined. When I asked for a valid reason, the Margeret lady had a nerve to ask if the contract was mine. I mean really, I referred her to vodacom because ...