I have been contracted to vodacom for the last 6 years. I am used to paying a phone bill of between R500 and R1000. Since my upgrade in September I am been billed enormous amounts for data usage. I contacted the call centre numerous times to investigate. I spoke to a supervisor on the 11th who ...
My blackberry 9300 was taken in to Vodacare on 4th Oct, they said the cell would be sorted in 10 days, initially I was impressed with communication. However after 12 days had passed I had not heard from the agent, I phoned and they confirmed the phone had liquid damage and was beyond repair. I ...
I don't know where to begin the service received from Vodacom is absolutely the worse. I wrote a report last week and get feedback from Jason. But I wasn't happy after be a dissatisfied customer and having a pending query Vodacom suspended my service I'm disappointed in their level of customer ...
PLEASE CAN YOU ASK JAN AT THE Executive Client Liaison Officer Team, TO CONTACT ME ASAP. I HAVE TRIED SEVERAL TIMES ON THEIR LANDLINE, BUT IT GOES DIRECT TO FAX. WE HAVE HAD BAD INTERNET AND CELLPHONE RECEPTION IN HARTBEESPOORT DAM FOR PAST 3 MTHS AND VODACOM IS SOMEHOW UNABLE TO FIX. YOUR NETWORKS ...
I just spent R500 replacing a stick modem from Vodacom. The modem keeps on dropping to EDGE even though there is 3G coverage and I can't force it to say on 3G. It seems like the modems are built like this on purpose. If I use my blackberry as a modem I can force it to stay on 3G. The modem also ...
During last week I received a sms from Vodacom informing me that my cell no 082 446 2303 was a winning number on a competition they held. I had to call a certain Lerato at tel no 0604134591 to claim my price of R95 000.00 with my ticket no 0166P. She assure me that was no and the only thing I had ...